FAQS
DKGWears is a premium clothing brand, offering a collection of high-quality, stylish, and luxurious apparel designed for individuals who appreciate fashion as an art form.
We are based in Tallinn, Estonia, and operate globally, shipping to multiple countries.
Currently, we operate exclusively online to provide a seamless and convenient shopping experience worldwide.
Placing an order is easy:
- Browse our collections and select your desired items.
- Choose your size and add the items to your cart.
- Proceed to checkout and enter your shipping details.
- Choose a payment method and confirm your order.
- You will receive an order confirmation email shortly after.
We accept credit/debit cards (Visa, MasterCard, Amex), PayPal, Apple Pay, Google Pay, and cryptocurrency payments (Bitcoin, Ethereum, etc.) for secure transactions.
We process orders quickly to ensure fast shipping. If you need to modify or cancel your order, please contact us within 12 hours of placing it at info@dkgwears.com or via WhatsApp.
We offer worldwide shipping, including North America, Europe, Asia, and select regions in Africa and the Middle East.
- Standard Shipping: 7–14 business days
- Express Shipping: 3–7 business days
Delivery times may vary based on location and customs clearance.
Once your order is shipped, you will receive a tracking number via email. You can track your order using our Track Order page.
Shipping costs depend on your location and the shipping method chosen. We offer free shipping on orders above 499.99 euros.
Yes! We ship internationally, and shipping rates are calculated at checkout based on your region.
We accept returns and exchanges within 14 days of receiving your order. Items must be unused, unworn, and in original packaging. Contact us at info@dkgwears.com to initiate a return.
To exchange an item, please contact our support team within 7 days of receiving your order. Customers are responsible for return shipping fees.
Refunds are processed within 5–7 business days after we receive and inspect the returned item. Refunds will be issued to the original payment method.
If you receive a defective or incorrect item, please contact us immediately with photos of the issue. We will provide a replacement or refund.
We provide a detailed size guide on each product page. If you need additional help, contact us via WhatsApp or email.
Yes! Many of our styles are gender-neutral, but we also offer distinct men’s and women’s collections.
To maintain quality and longevity, we recommend:
- Washing in cold water with similar colors.
- Air drying or using a low-heat tumble dry.
- Avoiding bleach or harsh detergents.
- Ironing on low heat if necessary.
You can reach us via:
- Email: info@dkgwears.com
- WhatsApp (24/7 Support): +372-8111-8587
Yes! For wholesale inquiries or bulk orders, please contact us at info@dkgwears.com for special pricing and collaboration opportunities.